WHEN WILL I RECEIVE MY FIRST ISSUE?
Once you have placed your order you’ll receive a confirmation email from hwrkmagazine.co.uk, this happens within the first few minutes (please also check any junk or spam folders if you do not receive within 24 hours. Then you will receive a demo creation from the design team with an artwork deadline of 2 weeks. You will receive an email link to the online publication within a two month time-frame to view your advertisement. This meets with our scheduled 6 issues per year.
HOW DO I RENEW MY ADVERTISEMENT?
Simply contact the publisher, you will find their details on your confirmation email and on the covering letters you received on booking.
HOW MUCH IS DELIVERY?
Delivery is absolutely free as this is an online magazine only.
HOW WILL YOU ACKNOWLEDGE MY NEWSLETTER SUBSCRIPTION?
Once you have filled out the subscription thread on the hwrkmagazine.co.uk website, usually within a few minutes you will receive confirmation, keeping you up-to-date with all the latest news.
HOW DO I CHANGE MY CONTACT DETAILS?
Please contact HWRK directly to change your contact details, you will find their contact details on your confirmation email and website.
WHICH ISSUE WILL I FEATURE IN?
Your advertisement will feature within the next digital issue of HWRK.
HOW CAN I PAY FOR MY ADVERTISEMENT?
At hwrkmagazine.co.uk you can pay by a direct secure payment through our website, where a receipt will be automatically generated for you. Clients can also make payment by BACS or by contacting our accounts team directly. If you are experiencing financial difficulties you can also contact the accounts team where they will arrange a suitable payment plan.
WHEN WILL MY DIRECT DEBIT BE TAKEN FOR MY ADVERTISEMENT?
All direct debit payments are set up with an agreed amount – time frame – date with the client and can take up to four weeks to be authorised by the bank.
WHERE IS THE MAGAZINE SENT FROM?
Magazines are sent directly to our teachers via email. Online Distribution is conducted by School Mailing Hub directly to teachers and schools.
IS IT SAFE TO MAKE A PAYMENT ON THE HWRK MAGAZINE WEBSITE?
Yes. Any information you provide is encrypted using the stripe payment platform, ensuring your details are safe.
MY MAGAZINE HASN’T ARRIVED!
Please take into account the length of time taken to produce the magazine. You will receive an email once it is available to download and will be sent copies to the email address you have supplied. After two weeks, if it has still not arrived at your chosen email address, please contact HWRK directly.
HOW DO I CANCEL MY ADVERTISEMENT?
Please check your welcome pack email where you can read the terms and conditions. These can also be found on hwrkmagazine.co.uk. A member of staff will be happy to assist and explain your cooling off period.
WHO IS HWRK MAGAZINE?
HWRK magazine is a publication produced by teachers for teachers.